Diving into Success: The Boulevard Senior Living’s ‘Word of the Year’ for 2024

At the beginning of each year, Michael Buckley, Arrow’s personal and professional development coach and “The Chief Feelings Officer,” asks each team member to pick a “Word of the Year.”

To help individuals come up with a word, he offers questions like:

What does your life need more of right now?

And my life will be improved if I have more of what?

Michael reminds us that sometimes, we need more focus. Then, other times, it’s more compassion, and at times, we need more fun! In past years, team members have chosen words such as clarity, confidence, intentional, commitment, consideration, and receptiveness.

This year, team members are actively selecting a Word of the Year for themselves and collaborating to create a word for their community. Picking a personal word and community word is a commitment to doing work on themselves and the “we” and “us” work they want to accomplish as a community.

The Boulevard Senior Living – St. Charles word of the year is diligence.

This word is significant because, in navigating the persistent challenges in our industry, a commitment to diligence is a must. It enables us to work towards viable solutions and fosters a mindset that perceives challenges as stepping stones to opportunities.

By setting an intention for the year, we’re shaping our community for success. Setting diligence as our guiding principle for The Boulevard St. Charles will empower the team to dedicate effort to their responsibilities and cultivate a reliable and trustworthy environment.

We will incorporate the word into the community’s daily operations by encouraging more team members to take an active role in the community’s well-being by completing tasks with dedication and thoroughness. We aim to decrease turnover by improving overall communication and increasing interdisciplinary cohesiveness.

The year’s biggest goal for our community will be to stabilize staffing in all departments. This will, in turn, improve the quality of life for the staff, residents, and their loved ones. We are looking forward to all that 2024 will bring!

The chosen Word of the Year should inspire the team. If it doesn’t, it means they selected the wrong word. Hold yourself and others accountable throughout the year. Engage with team members about their Word of the Year and keep it as a frequent topic of discussion in your community. Monitor your achievements using your 2024 Word of the Year, and we eagerly anticipate celebrating them with you!